Privacy Policy

NUTRITION VICTOR PRIVACY POLICY

We value your business and take you privacy seriously.  This Privacy Policy explains how we use, collect and process your information when you use this website (“Site”).  This policy is administered in accordance with the Data Protection Act 1998.  We use, collect and process your information in order to process any order you make and to satisfy our legal obligations to you in accordance with our Terms and Conditions.

COLLECTION OF INFORMATION

When you browse this Site anonymously, we do not collect any personal information about you.  When you visit the Site, we receive non-personal information from your computer and browser including your time of visit, IP address, pages you visit. cookie information, software and hardware attributes.  This is used for statistical and analytical purposes.

We only collect your personal information when you provide it.  For example:

(a)  When you register and create an account on the Site;

(b)  When you place an order on the Site;

(c)  When you contact us;

(d)  When you complete the Request Return form to return a product;

(e)  When you make a complaint or an inquiry,

(f)    When you request further information on products, services, surveys or promotions.

Personal information includes your name, address, email address, phone number and (depending on the payment method used) financial information such as credit card or bank account numbers.

USE OF INFORMATION

We use your information:

(a)  To process and deliver your order;

(b)  To satisfy our legal obligations in running our business;

(c)  To improve and customize your Site experience including its available features and functionality;

(d)  For customer service and to resolve disputes;

(e)  To troubleshoot problems;

(f)    For verification purposes and to detect any fraudulent, unlawful or illegal activity. 

USE OF COOKIES

We make use of cookies which are small amounts of information we store on your computer. These cookies are used solely to improve your experience on the Site. You may choose not to use cookies by activating the applicable setting on your internet browser.  However this may affect your access to parts of the Site. For more information on cookies, please visit www.allaboutcookies.org.

SHARING OF INFORMATION

We treat your privacy with strict confidentiality and only disclose it when necessary to:

(a)  meet legal requirements including by any legal or governmental authorities;

(b)  protect our legal rights;

(c)  operate our business, including disclosing certain information to our service providers who help us administer our business operations and are required by law to abide by this Policy,

(d)  any business entity, should we plan to merge with or be acquired by, that particular business entity who would be obligated to abide by this Policy.

SOCIAL PLUGINS

We use social plugins such as Facebook’s “like” button.  These plugins are not operated by us but by the respective social networking websites, such as facebook.com. If you use the social plugin, your internet browser connects directly with the servers of the social network.  Since we have no control over the amount of data that the social network collects when using social plugins, we highly recommend that you check their own privacy policies over which we have no control.

YOUR RIGHTS

You may withdraw your consent to this Policy at any time or inquire about what information has been collected and processed in relation to you.  If you have any questions regarding our management of your personal information or should you wish to withdraw your consent to this Policy please contact us with sufficient details for us to assist and identify you.  You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected.  We may provide this to you electronically subject to a GBP5.00 administrative charge.  In the event you wish us to delete all your information contained in our records, we may not be immediately able to do and may be subject to billing and payment obligations and legal storage requirements.

CHANGES

This Policy is subject to change at our sole discretion.  Please check this space regularly for any updated changes. 

CONTACT US

Should you have any questions or concerns about this Policy please contact us at admin@nutritionvictor.com.